Contact Us
We're Here to Help With Your Fitness Needs
How to Reach Us
At gpayment.xyz, we’re dedicated to supporting you with your women’s fitness and gym accessories. Whether you need assistance with orders, product inquiries, or returns, our team is ready to help. Explore the contact options below to get in touch.
Tip: For faster service, please have your order number ready when contacting us about an existing order.
1. Contact Methods
📞 Phone Support
Main Customer Service: +1 244 309 4543
Hours of Operation:
- Monday-Friday: 9:00 AM - 6:00 PM CST
- Saturday: 10:00 AM - 4:00 PM CST
- Sunday: Closed
Current Call Wait Time: Less than 3 minutes
✉ Email Support
General Inquiries: info@gpayment.xyz (Response within 4 hours)
Order Support: order@gpayment.xyz (Response within 2 hours)
Returns & Exchanges: return@gpayment.xyz (Response within 6 hours)
Business Inquiries: partnership@gpayment.xyz (Response within 24 hours)
💬 Live Chat
Available directly on our website during business hours:
- Look for the chat icon in the bottom right corner of your screen
- Average response time: Under 2 minutes
- Available in English only
📮 Mail Correspondence
gpayment.xyz Customer Service
1717 E Cherokee St Suite 107
Springfield, MO 65804
United States
Processing Time: Please allow 5-7 business days for us to receive and respond to mailed correspondence.
2. Contact Form
Complete the form below, and we’ll respond as quickly as possible. Fields marked with * are required.
3. Department Specialties
| Department | Best For | Response Time |
|---|---|---|
| Order Support | Order status, payment issues, address changes | Within 2 hours |
| Product Specialists | Fitness gear advice, usage tips | Within 4 hours |
| Returns Team | Return authorizations, refund status | Within 6 hours |
| Business Development | Wholesale, partnerships, affiliates | Within 24 hours |
4. Frequently Asked Contact Questions
How long does it take to get a response?
Our average response times by contact method:
- Phone/Live Chat: Immediate during business hours
- Email: 90% within 4 hours
- Contact Form: 90% within 6 hours
- Mail: 5-7 business days
What information should I have ready?
To help us serve you faster, please have:
- Order number (if applicable)
- Product name or SKU
- Previous correspondence reference
- Details about your question or concern
Do you have international support?
Currently, our phone support is only available for U.S. customers. International customers may contact us via email or our contact form.
5. Business & Partnership Inquiries
Wholesale Purchasing
For bulk orders or wholesale pricing:
- Email: info@gpayment.xyz
- Phone: +1 244 309 4543 (Option 5)
- Minimum order: $500
Brand Partnerships
For brands interested in selling through gpayment.xyz:
- Email: info@gpayment.xyz
- Include product catalog and wholesale terms
Affiliate Program
Join our affiliate network:
- Apply online: gpayment.xyz Affiliates
- Commission rates up to 15%
6. Corporate Information
Business Address
gpayment.xyz
1717 E Cherokee St Suite 107
Springfield, MO 65804
United States
Legal Inquiries
Legal Department
info@gpayment.xyz
Please include "Legal" in subject line
7. Holiday Schedule
Our customer service team is unavailable on these major U.S. holidays (2025 dates):
| Holiday | 2025 Date | Service Status |
|---|---|---|
| New Year's Day | January 1 | Closed |
| Memorial Day | May 26 | Closed |
| Independence Day | July 4 | Closed |
| Labor Day | September 1 | Closed |
| Thanksgiving | November 27 | Closed |
| Christmas Day | December 25 | Closed |
8. Connect With Us
Follow gpayment.xyz on social media for fitness tips, gym accessory updates, and exclusive offers:
Social Media
- Instagram: @gpaymentfitness
- Facebook: /gpayment
- Pinterest: /gpayment
Newsletter
Subscribe for 15% off your first order and weekly fitness tips: